Midtown Veterinary Hospital is seeking a strong and compassionate leader who can support and collaborate with our current veterinary professionals at our small animal practice in Palo Alto, CA!

Midtown Veterinary Hospital is a boutique general practice. Our hospital boasts a modern and spacious facility that allows for increased efficiency in delivering wellness, preventatives, and urgent care. Our small but collaborative team takes pride in fostering a culture of exceptional teamwork and creating positive relationships with our valued patients, clientele, and teammates. 

Why Join Midtown Veterinary Hospital? The Midtown team really values the importance of resting and recharging by providing a fully stocked snack room and outdoor break area. If you are seeking a collaborative team who enriches their interpersonal relationships, check us out! We are close-knit and YOU will have the opportunities to thrive professionally, including:

• Competitive Pay: $85,000 - $110,000 per year (commensurate with experience) and Annual Hospital Manager Bonus eligibility
• Comprehensive Benefits: Health, dental, and vision insurance, plus a 401k with company match
• Growth Opportunities: Continuing education and professional development support
• Work-Life Balance: PTO and mental health assistance
• Perks: Employee discounts on services, a scrub allowance, and a referral program
• A Welcoming Team: We’re a hard-working and collaborative team where your voice matters!

Responsibilities may include but are not limited to:

• Leadership: Demonstrates clear communication of objectives, actively engages in all staff meetings including those with Companion, cultivates a cooperative environment, fosters positive relationships, advocates for quality improvement, adheres to established protocols, and exhibits unwavering dedication to the team and excellence.
• Staff Management: Oversees all hospital support departments, including supervising support staff, participating in recruitment, orientation, and training, providing performance feedback and management training, resolving personnel issues, making recommendations for recognition and promotion, proposing process improvements, managing schedules, monitoring workforce management, overseeing payroll, and achieving labor goals.
• Operational Oversight: Collaborates with the Companion support team to maintain financial report accuracy, manages and analyzes hospital finances and budgets, ensures daily financial accountability, oversees billing accuracy and inventory management, conducts regular reviews with the Regional Operations Director, establishes internal operating procedures for administration and compliance, develops and maintains procedures meeting regulatory requirements, and oversees facility and equipment maintenance.
• Client Relations: Champions a client-centered environment, upholding the practice philosophy to attract and retain clients, promptly addressing and resolving pet owners' complaints, managing financial concerns including delinquent accounts and NSF checks, and collaborating with the Medical Director, involving Companion when needed, to resolve client issues.

What You Need to Succeed:

• At least 3 years of experience being a manager in a veterinary hospital setting
• Have full-time and weekend flexibility, shifts will be 5 days a week from 8am - 5pm
• High financial literacy
• Make data driven decisions confidently and effectively 

Apply today! We look forward to hearing from you! 

Midtown Veterinary Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

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