Aloro Pet Hospital is seeking a strong and compassionate leader who can support and collaborate with our current veterinary professionals at our small animal practice in Valley Village, CA!

Aloro Pet Hospital has been a trusted name in the San Fernando Valley for over 20 years. We're not just a veterinary practice—we're a community dedicated to strengthening the human-animal bond through exceptional care.

Why Join Aloro Pet Hospital? At Aloro Pet Hospital, our mission is to create a bond-centered environment where pets and their families have a great veterinary visit. Our goal through client education is to ensure families leave with a better understanding of veterinary medicine than when they arrived. We pride ourselves on a collaborative team culture where YOU will have the tools, mentorship, and opportunities to thrive professionally, including

• Competitive Pay: $80,000 - $100,000 per year (commensurate with experience) and Annual Hospital Manager Bonus eligibility
• Comprehensive Benefits: Health, dental, and vision insurance, plus a 401k with company match
• Growth Opportunities: Continuing education and professional development support
• Work-Life Balance: PTO and mental health assistance
• Perks: Employee discounts on services, a scrub allowance, and a referral program
• A Welcoming Team: We’re a hard-working and collaborative team where your voice matters!

Responsibilities may include but are not limited to:

• Leadership: Demonstrates clear communication of objectives, actively engages in all staff meetings including those with Companion, cultivates a cooperative environment, fosters positive relationships, advocates for quality improvement, adheres to established protocols, and exhibits unwavering dedication to the team and excellence.
• Staff Management: Oversees all hospital support departments, including supervising support staff, participating in recruitment, orientation, and training, providing performance feedback and management training, resolving personnel issues, making recommendations for recognition and promotion, proposing process improvements, managing schedules, monitoring workforce management, overseeing payroll, and achieving labor goals.
• Operational Oversight: Collaborates with the Companion support team to maintain financial report accuracy, manages and analyzes hospital finances and budgets, ensures daily financial accountability, oversees billing accuracy and inventory management, conducts regular reviews with the Regional Operations Director, establishes internal operating procedures for administration and compliance, develops and maintains procedures meeting regulatory requirements, and oversees facility and equipment maintenance.
• Client Relations: Champions a client-centered environment, upholding the practice philosophy to attract and retain clients, promptly addressing and resolving pet owners' complaints, managing financial concerns including delinquent accounts and NSF checks, and collaborating with the Medical Director, involving Companion when needed, to resolve client issues.

What You Need to Succeed:

• At least 3 years of experience being a Manager in a veterinary hospital setting
• Have full-time availability with weekend flexibility
• High financial literacy
• Make data driven decisions confidently and effectively 

Apply today! We look forward to hearing from you! 

Aloro Pet Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

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